Privacy Policy

We collect information you voluntarily provide when you use our Agent Portal or submit an Insurance Needs Analysis. This may include:

• Contact details such as your name, email address, phone number, and mailing address.
• Agent credentials, licensing, and appointment information submitted for sign-up or verification.
• Insurance needs details you provide through our survey and inquiry forms.
• Communications and follow-up notes captured through LeadFuel CRM.
• Technical usage data such as browser type, device, and pages visited.

We use the information we collect to:

• Process agent sign-up requests and provide access to the Agent Portal.
• Respond to Insurance Needs Analysis submissions and connect you with the right resources.
• Operate LeadFuel CRM for lead alerts, pipeline activity, and client follow-up.
• Provide training, support, and back-office assistance.
• Maintain compliance records and meet legal and regulatory obligations.
• Improve our website, resources, and agent experience.

Information submitted through our forms may be captured and stored within LeadFuel CRM so our team can follow up with context. LeadFuel processes data according to its own privacy practices. We use this integration to manage agent leads, pipeline activity, and client communications efficiently.

We do not sell your personal information. We may share information with:

• Service providers that support our operations, such as LeadFuel CRM and hosting providers.
• Insurance carriers and partners when necessary to process applications or fulfill requests you authorize.
• Regulatory or legal authorities when required by law.

Recipients are expected to handle your information confidentially and in accordance with applicable law.

We use reasonable administrative, technical, and physical safeguards to protect your information. The Agent Portal is designed as a protected environment for authorized agents. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar technologies to operate properly, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not function if they are disabled.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal obligations.
• Opt out of certain marketing communications.

To exercise these rights, contact us using the details below.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal and regulatory requirements, and resolve disputes.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• The Goode Agency LLC
• Mailing Address: PO BOX 345, Lavon, TX 75166
• Phone: 855-423-1729
• Email: goodc@goodecoverage.com